RATES

MON – FRI 8am – 5pm

Up to the first hours minimum charge.

Gas-Central-Heating-Icon-Orange

GAS & CENTRAL HEATING

Plumbing-Green-Icon

PLUMBING

Electrics-Orange-Icon

ELECTRICS

Drainage-Green-Icon

DRAINAGE

frm £75 + VAT*

frm £75 + VAT*

frm £69 + VAT*

frm £120 + VAT*

*Rates shown are for our Non Account Customers and are all subject to the current rate of VAT which is currently 20%.
*Information on the website may not be current & up to date please confirm and costs with our office team on 0208 640 7907.
*RyGas have to charge a credit card charge and pass on the fee we get charged and administration costs.
*For full information on our payment terms & conditions and other, take a look at our T&C’s.

CALL US NOW: 0208 6407907

Before 8am or after 5pm call 07807 025 251

Fixed Cost Services/Reports

Find out more about what the services are about at our blog here or call our team.

Servicing

Servicing

Regular boiler frm £75 + vat*
Back Boiler frm £99 + vat*
Warm Air Unit frm £99 + vat*
Fire Service frm £75 + vat*

Landlord Gas Safety Certificates

Landlord Gas Safety Certificates

Regular Boiler and cooker/hob frm £75 + vat*
Back Boiler and cooker/hob frm £135 + vat*
Warm Air Unit and cooker/hob frm £135 + vat*
Gas Fire and cooker/hob frm £75 + vat*

Electrical Condition Reports

Electrical Condition Reports

£140 + vat* for up to the first 5 circuits
£35 + vat* per circuit thereafter.

Drainage CCTV Surveys

Up to 2 hours on site including DVD (sufficient time for most average sized houses) frm £200 + vat*
Any additional time needed to complete CCTV survey frm £70 + vat*

Gas Central Heating/Plumbing Condition Report

The landlord gas safety cost as above (depending on your appliances)
+ Plumbing condition checks priced as below
Flat – 3 bedroom frm £75 + vat*
4 Bedroom – 6 Bedroom frm £112.50 + vat*
– Other POQ

Small RyGas Van

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or some ADVICE?

get us to give you a CALL

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Rates Explained

All rates shown above in the rates table include up to the first hours labour minimum charge. RyGas then charge per 30-minute increments at half of this rate there after should more time be required. RyGas are one of the few companies that charge half hourly after the first hour, making it fairer for our customers. We do not charge for any travel time on top of this. In some instances we may charge for parking or congestion, depending on the available parking/area. You will be made aware of any parking/congestion fee charges prior to attendance..

Common Misconceptions

“Call Out Fee”
RyGas often get asked “Do You Charge A Call Out Fee?” The answer is no, as this refers to an old style of pricing in the industry where companies charged for their labour on site and additional fees for the time spent travelling to the job. We charge for our labour/knowledge and no extra additional costs for travel time. It must be booked in for a quotation for our visit to have no fee, see what would be classified as a free quotation below.

Is it a free quotation/estimate or is it a chargeable diagnostic?
As such in all professions people’s time & expertise costs money, however RyGas do provide free quotations. How do we decide if it’s a free quotation or a diagnostic? If you the customer know what issue you have and therefore the works that need to be carried out. Then Rygas can attend for a free quotation, or we maybe able to give an estimate without visiting your property. However, if you know you have an issue and you don’t know what’s causing it and or you do not know what’s required in order to fix the issue, this comes under a chargeable diagnostic issue. RyGas will also charge for surveys, this will include circumstances such as a customer has specific requirements in which testing is required in order to meet an exact specification, to ensure an accurate quotation. A survey may also apply to works such as bathroom estimate, where the customer has no plans or ideas of products required to complete an estimate. RyGas will always ensure they make you aware if it’s a chargeable visit or a free visit prior to booking, so there are no surprises for our customers.

Hi there I have an issue with my shower pump, I know its needs replacing please can you quote me on a replacement?
Yes, we can as you are telling us what is required and we do not need to use our skill to diagnose the issue. However you must be happy that this is the cause of your issue and that the existing specification is correct for your system. This is as if it doesn’t rectify it then it would not be due to our diagnostics.

Hi there I require a new boiler; can you please provide a quotation for a new one?
Yes, as you know that you require a new boiler and no diagnostics are required. An estimating engineer can visit our property to provide a specification for the works required.

Hi there, I have a leak can you provide a free quotation to fix it?
No as we will need to carry out diagnostics to find out where the leak is coming from and from there estimate a cost for a repair (If it cannot be fixed on the diagnostic first hour). If you do know where its coming from and its not from a faulty component, we would just attend per hour to carry out a repair. Should it be a faulty component such as a tap, you could send us a picture to quote a replacement.

Hi there, my boiler is not working can you provide me a quotation to fix it?
No, until we carry out diagnostics to find out exactly what the issue is we cannot provide any costs for repair as its dependent on the issue found. As above if you know the part required and can provide us with enough information then we may be able to quote you without visiting.

I don’t have any plans for my bathroom, I am not sure what I can fit in it and I am unsure of the products I want to be fitted can you give me a free estimate?
No as in order to provide an estimate or quotation we require a certain amount of information. A lot of people provide this themselves but if they do not we are more than happy to lend our skill & time to get to this point by charging time for a survey.

I require a new heating system; can you please provide me with a free quotation?
The answer is yes we can however should you have specific requirements such as certain zones, specific output/pressure requirements that need research/testing then we may recommend a survey. This will ensure an accurate specification which would otherwise not be apparent until works were already underway meaning unforeseen costs and potential not an ideal specification. We charge for this as it takes time for us to test and then look into the findings. Should you go ahead with the works, we will deduct it from the works cost*.

Management-Property-Icon

Are you a managing agent or do you have a property portfolio?

RyGas can provide excellent rates for our account customers who work with larger number of properties. RyGas have vast experience in reactive property management and have great customer testimonials to prove this. We know that our customers want reasonable rates, quick service, detailed feedback and importantly a solution to keep their customers happy. Why not get in touch with one of our team to find out what we can do for you on 0208 640 7907.

Payment Methods

RyGas accept various payment methods and will need to confirm the customer’s method of payment prior to works commencing. Payment is required on immediate completion of works unless you are an account customer, in which case you have 30 days from works being carried out.

Non Account Customers

Debit Card, Credit Card and Cash
*Credit card subject to +3% charge

Non-Account-Customer-Payment-Method

Account Customers

BACS payments, Debit Card, Credit Card and Cash
*Credit card subject to +3% charge

Account-Customer-Payment-Method

Non Account Customers

Debit Card, Credit Card and Cash
*Credit card subject to +3% charge

Account Customers

BACS payments, Debit Card, Credit Card and Cash
*Credit card subject to +3% charge

Account-Customer-Payment-Method
Gas-Central-Heating-Icon

GAS CENTRAL HEATING

Plumbing-Icon

PLUMBING

Electrics-Icon

ELECTRICS

Drainage-Icon

DRAINAGE