answer your call/enquiry promptly and efficiently. Ensuring we ask the right questions to deal with your works in the most efficient way. If you are an existing customer all your information will be at a click of a button so no need for it to be a hassle.
Our friendly office team will
team will ensure your fully aware on how the pricing works, or they will let you know we need to see it first for a quotation or survey.
Depending on the works required our office
Should it not be a free quotation our office team will confirm a suitable payment method for you to secure the booking.
We can contact your tenant directly to arrange a suitable date/time to visit with a time window of 2-4 hours. This is dependent on the time in the day and the current schedule. RyGas will always try and cater to individual needs where possible.
we will update you so you know when we are attending.
promptly and as prepared as possible to carry out the works required.
Our engineer, who specialises in the area of expertise you require, will arrive
RyGas use A-Rated software to communicate with our engineers ensuring we can track progress, job notes and the time spent on site. This means you can contact us at any point for an update or you will receive all the necessary information about what was carried out at your property.
you can receive your landlord gas safety certificates within the same day and they will not be misplaced.
RyGas can send e-copies of invoices, job notes & any certification after our visit. This means
quotations & job notes are sent as quickly as possible. You will be kept in the loop and all works will be completed as smoothly as possible.
Should any further works be required after our initial visit, RyGas ensure that any
RyGas are always there to provide any advice or assistance required should you come into any difficulty. All works are logged and notes kept on a secure system. We know that building a long lasting relationship isn’t just about at the point of works.
Once the works are completed
So should your tenant have future issues they can contact us directly to save you the hassle! Or maybe you’re going away and need to peace of mind that any issues will be dealt with.
RyGas can also get agreed consent from yourself and confirm payment methods.
Check our non-accounts customer’s rates here.